PRIVACY POLICY

Welcome to ExamRoom.AI. This website and all other ExamRoom.AI Sites (“Site(s)”) are owned and operated by ExamRoom.AI, a Delaware registered company, at 1209 Orange St Wilmington, DE 19801(“ExamRoom.AI,” “we,” “us,” or “our''). Please review these Privacy Policies (“Policies”) before using this Site, as they are a legally binding agreement between you (“You”, “your”) and ExamRoom.AI governing your use of this Site and represent the entire understanding between you and ExamRoom.AI regarding your use of this Site. These Policies expressly incorporate by reference and include ExamRoom.AI’s Privacy Policy and any guidelines, rules or disclaimers that may be posted and updated on specific webpages or on notices that are sent to you. By accessing or using the Site(s), you are indicating your agreement to be bound by the Policies. If you do not agree with these Policies, do not use this Site(s). Certain ExamRoom.AI Websites, including but not limited to password protected sites, contain Privacy Policies in addition to or different from these Policies, and the Privacy Policies posted on such Websites shall apply.

COLLECTION, USE AND SHARING OF PERSONAL IDENTIFIABLE INFORMATION (PII)

Collection

ExamRoom.AI is committed to protecting the privacy of all personal information collected on this and all ExamRoom.AI Sites. Personal information may be collected during the login and registration process to access portions of the Site(s) and other functions and features. ExamRoom.AI may collect Personal Identifiable Information (PII) including name, address, phone number, fax number, email address, employer, title, user ID and passwords, IP address, photos, video, audio, text, and any other data (regardless of form). Any demographic information collected is generally used on an aggregate anonymous basis for various analyses conducted by ExamRoom.AI in regard to our Site(s) and related materials. ExamRoom.AI does not use any personal information for scientific studies or research.

If a candidate refuses to share required PII for exam purposes, the candidate will be unable to register, schedule, and complete their remote online exam on the ExamRoom.AI platform.

Use

ExamRoom.AI uses Personal Identifiable Information (PII) to provide the highest quality and service of ExamRoom.AI products to all our customers, users, and visitors to the Site(s). Personal information may be collected in conjunction with any online employment applications, or so that ExamRoom.AI may contact you, provide materials to you upon request, register your account and exam, send relevant correspondence via email or postal mail, or for any other purpose personal information is collected. Through ExamRoom.AI's Site(s) we offer the option to opt out and have your information removed from the appropriate list.

Sharing

ExamRoom.AI will not sell, rent, trade, or lease your personal information to others unless we have requested to do so and have received your permission, provided that you authorize ExamRoom.AI to disclose your personal information to others under the following circumstances: (i) We may, and you authorize ExamRoom.AI to, transfer your personal information to any ExamRoom.AI affiliate (or business partner or agent acting on our behalf) worldwide for purposes described herein. Such ExamRoom.AI affiliates, business partners, and agents will be under the same obligations as ExamRoom.AI under this Privacy Policy; (ii) We may be required to transfer your personal information by law or under a court order; (iii) Or in connection with an organizational change, such as a merger or acquisition by another company, the sale of ExamRoom.AI's assets, or bankruptcy; (iv) If ExamRoom.AI, in its sole discretion, determines that a transfer is necessary to protect the rights, property, or personal safety of ExamRoom.AI, this Site, or its users, then we may also share your personal information.

Parties Who Receive Information and How it is Used

Corporate Contractors

Personal information, exam information, and job demographics are disclosed to corporate and university clients who have used ExamRoom.AI's system to deliver exams to their job or student candidates. The purpose for sharing candidate information is for validation, certification/licensure, investigation, technical or customer support follow up. Personal information and exam information are never disclosed to candidates or unauthorized third parties, unless required by law.

Third Parties

In regard to licensure testing candidates, licensee updates may be disclosed to licensing agencies, regulatory boards, state governments or professional associations for their files and records.

ExamRoom.AI will only disclose information to third parties that are authorized by ExamRoom.AI and have signed confidentiality agreements separately and as part of a third-party vendor services contract. Please click here for a list of our third-party vendors.

ExamRoom.AI may disclose personal and licensure/licensee information under certain circumstances where ExamRoom.AI has reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against anyone who may be causing injury to, or interfering with ExamRoom.AI's rights or property, other Site(s) users, or any others that could be harmed by such activities, or as otherwise required by law.

Clients (organizations and schools/universities) may request a list of third-party service providers by contacting their sales rep, account manager, email: datasecurity@examroom.ai, or standard mail to: ExamRoom.AI Corp. PO Box 37, Sorrento, FL 32776.

Marketing

ExamRoom.AI and its third-party affiliates may communicate with registered users and customers through email and other methods periodically. ExamRoom.AI and its third-party affiliates will use their best efforts to only communicate with persons who “opt in” to such communications or with persons whose information is already deemed public information by their licensing authorities and will cease communicating with any customers who “opt out” of such communications.

DATA AND CONTENT PROTECTION

ExamRoom.AI is intensely committed to ensuring the security of your information and content. ExamRoom.AI is ISO 27001, ISO 9001, and SOC 2 certified. We use industry-standard processes designed to protect sensitive data as well as ExamRoom.AI’s unique algorithms and platforms to further ensure the safety of information and content from within and outside entities. However, because of the nature of the internet, we cannot guarantee the security of the information you transmit, so you should take precautions to protect your personal information when you are on the internet, such as changing passwords often, using a combination of letters and numbers when creating passwords, and using a secure browser.

Any material changes made to the collection and protection of data security and content that lessen or modify data security protocol, will be provided to Clients in advance before changes take effect.

NO WARRANTY

CONTENT, INFORMATION, AND MATERIAL ON THIS SITE IS PROVIDED “AS IS'' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF QUALITY, MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, NEITHER EXAMROOM NOR ITS AFFILIATES MAKES ANY REPRESENTATION, WARRANTY, OR GUARANTEE (A) THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY INFORMATION, CONTENT, OR OTHER MATERIAL ACCESSIBLE FROM THIS SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (B) REGARDING THE OPERATION OR PERFORMANCE OF THIS SITE; (C) REGARDING THE NATURE, OR ACCURACY OF ANY CONTENT, MATERIAL, OR PROCESS CONTAINED ON, DISTRIBUTED THROUGH, OR LINKED, DOWNLOADED, OR ACCESSED FROM THIS SITE OR ANY THIRD PARTY SITE; (D) ANY PRODUCT OR SERVICE PURCHASED ON OR THROUGH THIS SITE OR ANY THIRD PARTY SITE OR OBTAINED AS A RESULT OF ANY INFORMATION ON THIS SITE; OR (E) THE INTERNET GENERALLY. NO ADVICE OR INFORMATION GIVEN BY EXAMROOM, ITS AFFILIATES, OR THEIR RESPECTIVE EMPLOYEES THROUGH THIS SITE SHALL CREATE ANY WARRANTY.

ACCOUNT AND PASSWORD SECURITY

As a User of ExamRoom.AI and any other Site(s), you may be required to register an account that will be confirmed through your email. It is your responsibility to maintain your login and password credentials, as well as safeguarding said information. You are responsible for all usage on your account, whether or not authorized by you. If you suspect that your account has been compromised, please contact datasecurity@examroom.ai immediately and change your password. You may be asked to provide any unauthorized use of your account in writing. You agree to provide (i) true, accurate, current, and complete information about yourself, and (ii) maintain, and in a prompt manner, updated account information to keep it true and current. If you provide inaccurate or false information, or if ExamRoom.AI has reasonable grounds to suspect untrue and inaccurate information ExamRoom.AI has the right to suspend or terminate your account immediately and refuse any current and future use of the Services. In the event of any dispute between two or more parties as to the account ownership, you agree that ExamRoom.AI will be the sole arbitrator on such dispute in its sole discretion and that ExamRoom.AI or ExamRoom.AI’s decision will be final and binding on all parties.

ACCOUNT MANAGEMENT AND DELETION

Account Deletion

For the purposes of testing, candidates must create, or have an account created for them, to access their scheduled exam. Candidates and clients (organizations and universities/schools) have the right to request the candidate(s) account be deleted. Collection or use of candidate information is only for the purpose of testing, and upon exam completion, candidate information is no longer used or required.

To request a candidate account deletion, the candidate or parent/legal guardian of a minor can request through their exam sponsor or contact datasecurity@examroom.ai. Clients (organization and school/university) can request candidate(s) account deletion with your assigned account manager.

Account Management

Candidates or parents/legal guardians for minors can manually update their first and last name and phone number though their candidate account on the ExamRoom.AI platform. Email ID and exam sponsor cannot be changed. To update a candidate’s email ID, the request must be made by the exam sponsor.

Client (organizations and schools/universities) can request account changes for name, contact information, and assigned exam via email to support@examroom.ai.

A client (organization or school/university) can request to review candidate information that has been collected and managed in the ExamRoom.AI platform through their assigned account manager and their client dashboard on the ExamRoom.AI platform. Candidates, or parent/legal guardian of a minor, can request to review PII information via email to datasecurity@examroom.ai.

Please click here for more detailed information.

COOKIES, IP ADDRESSES, AND OTHER TRACKING DEVICES

ExamRoom.AI may use cookies, IP addresses, and other passive tracking devices to collect aggregate statistics about our web site. We use this information to monitor the performance of this site so we can improve its use and add features and programs to make it more effective. ExamRoom.AI may also disclose this aggregate information to third parties. You may choose to set your browser settings to disable cookies, however, please note that if you do so, you may not be able to complete certain activities or access certain information on our website.

For more information on our cookie policies, please click here.

BIOMETRICS

If requested by your test sponsor, ExamRoom.AI utilizes biometrics to protect your identity and to maintain test integrity, as allowed by law. ExamRoom.AI implements fingerprint, retinal scan, facial scan, knuckle scan, and voice technology to ensure the identity of the test taker as well as using seven biometric measures to monitor and protect against cheating. ExamRoom.AI uses secure servers, platforms, and software to protect all personal data that is collected for the purpose of testing. ExamRoom.AI has created and deployed algorithms and advanced technology to protect data from outside hackers and threats from within.

CHILDREN

This Site(s) is not designed to attract anyone under the age of 13 and children under the age of 13 are not permitted to access or use the Site(s) without the company or consent of an adult over the age of 21.

Data collected for students or children is not used for behavior advertising.

ExamRoom.AI’s site(s) may contain links to our affiliated clients and other websites that are not operated by ExamRoom.AI. ExamRoom.AI is not responsible for the content or servers of any third-party website, even if linked to ExamRoom.AI’s Site(s). We encourage you to read other sites' privacy policies.

GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the State of Delaware. You and ExamRoom.AI consent to the exclusive jurisdiction and venue of the courts located in the State of Florida for any legal action connected in any way to these Terms or use of this Site(s). You and ExamRoom.AI waive any rights to a jury trial for any claim or cause of action arising out of these Terms or use of this Site.

LOCAL LAWS AND EXPORT

ExamRoom.AI controls this web site from its headquarters in the United States and India and makes no representation that the Content is appropriate for use in other locations. You may not use, download, or export Content in violation of any U.S. export laws and regulations. If you use this Site from outside the U.S, you do so on your own initiative and will do so in compliance with any local laws.

REVISIONS TO THIS PRIVACY POLICY

ExamRoom.AI reserves the right to revise this Privacy Policy at any time, without notice. It is the responsibility of the users and affiliates to remain updated on any necessary revisions.

ExamRoom.AI will provide a notification on the Site(s) for updates and if any update to the Privacy Policy will have an impact on data, ExamRoom.AI will send notifications to partnered organizations for review before implementation.

VIOLATION OF THESE TERMS

If you violate any of these Policies, ExamRoom.AI reserves the right to terminate or suspend, in whole or in part, without notice, your access to this Site(s).

DISCLAIMERS

The Content and materials of this Site(s) may include inaccuracies or errors. ExamRoom.AI may make improvements and changes to the products or services described in this Site(s) at any time, without notice. ExamRoom.AI periodically changes but makes no commitment to update the Content on this Site(s).

FEEDBACK, QUESTIONS, OR COMPLAINTS

If you have any questions, comments, or complaints about ExamRoom.AI’s Privacy Policy and Terms, please contact us by email at legal@ExamRoom.AI. You can also contact COPPAPrivacy@ikeepsafe.org, or send a mail to: ExamRoom.AI Corp PO Box 37 Sorrento, FL 32776.